Privacy Policy
Customer Account
When you create a new user account at www.furnitureforhome.co.uk, we collect your name and email address. If you place an order for a product that requires payment, we also collect your credit card billing address, credit card information, and in some cases, telephone number. This Information will be used to process orders and, if necessary, to contact you regarding the status of your orders.
In order to develop our business we do use some of the collected data including recipient details to profile you and your order profile. This data is used to improve our service to you and identify new customers who we should be marketing to. This involves passing information onto selected third party companies to enable us to do this.
OPT-in Policy
Although we have to gather information from you to process your order, within the www.furnitureforhome.co.uk site, we have adopted a positive Opt-In policy. This allows you to select if you would like Furniture for Home or other selected companies to send you promotional information. If you chose to opt-in to receiving information from other companies then information that we hold about you will be passed to third parties who provide these services. You have the option of Opting OUT at any time.
Sharing your information with other companies. We have a firm commitment to protecting your privacy and security as our customer. We are obliged by the Distance Selling Directive, and the Data Protection legislation, and all current Trade and Legal presidents and policies to respect your wishes. You can at any time contact us and we will OPT you out of any aspect of our marketing programme.
Purchase History
A record is kept of your purchases. Your previous orders may be used to present you with the most relevant products and gift ideas and to provide you with a better overall user experience. You have the right through standing Data Protection legislation to request, for a small fee, any data we hold on you. Please contact us at Mail order, Customer Services if you wish to enquire about the data we hold.
How do I tell Furniture for Home that I don't want to be contacted for promotional purposes?
You can respond to the Furniture for Home webmaster or contact us at the address below.
Will my customer contact information be disclosed to third parties?
If you opt-in to receive information from third parties then we will provide selected companies with information about you. Please see the 'Opt-in Policy' section above. Furniture for Home also reserves the right to co-operate with law enforcement officials in the investigation of alleged unlawful activities of our customers or relating to our customers. We will have no legal liability for such disclosures.
What are cookies and how do we use them?
A cookie is a small file that can be stored on your computer's hard drive. Furniture for Home uses cookies to provide features like auto-login and to determine when customers have previously visited our site. Our cookies do not contain any personal information about you, so only Furniture for Home will be able to use the cookies to determine your identity.
What is an IP address and how does Furniture for Home use them?
An IP address is a number that is assigned to your computer when connected to the Internet. The servers that serve our web site automatically identify your computer by its IP address. This is used exclusively to highlight orders that appear abnormal, (i.e. multiple credit card numbers being used) in order to identify the source of fraudulent orders.
Does Furniture for Home ensure the privacy practices of other sites to which it provides links?
While we carefully select the Web sites to which we link, we are not responsible for the privacy practices or the content of these Web sites.
How will I know when Furniture for Home changes its privacy policy?
Our privacy policy is regularly reviewed to make sure we continue to serve the privacy interests of our customers. We reserve the right to change and update the privacy policy and these changes will be posted on our web site. We encourage you to visit this page from time to time to ensure you are aware of our any changes we may have made.
How can I contact Furniture for Home?
If you have any concerns regarding any personal information relating to you that we are holding, please contact us directly either by using our contact page or by writing to one of our addresses shown below:
E-mail: service@furnitureforhome.co.uk
UK Post:
Head Office : Furniture for Home Limited,
Woodside Retail Park,
Chesterfield Road,
Sheffield,
S8 0RW
Tel : 0870 8504887 Sales Department open Monday - Friday 10am. - 5pm.
If you have any questions regarding our Shops, our Product or the service you have received in store you should contact our Head Office team.
E-mail: headoffice@furnitureforhome.co.uk
Company Registration No.318991
VAT No. 873 9114 03